Privacy Policy – All Great Cleaner

Last Updated: October 31, 2025
Legal Entity: All Great Cleaner, 6420 Metrowest Blvd, Orlando, FL 32835, USA
Contact: support@allgreatcleaners.com

All Great Cleaner (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, how we share it, and the choices you have. It applies to our website allgreatcleaners.com, our Google Business Profile, social channels, and any forms or tools we use to provide residential, commercial, post-construction, move-in/move-out, event cleaning, and closet organization services in the Greater Orlando area.

1) Information We Collect

1.1 Information you provide directly

  • Contact details (name, email, phone, address, service location)

  • Service preferences (property size, rooms, dates, access notes)

  • Messages and attachments sent via “Free Quote,” “Contact Us,” email, or social DMs

  • Reviews and testimonials you submit or authorize us to use

  • Billing details needed to process payments via Zelle, Venmo, PayPal (processed by those providers)

1.2 Information collected automatically

  • Device and usage data (IP address, browser type, pages viewed, time on site)

  • Cookies/Similar tech for essential site functions, analytics, and performance

  • Referral data (from search engines, ads, social media, map listings)

1.3 Information from third parties

  • Lead sources (Google Business Profile, Yelp, Facebook/Instagram, referral partners)

  • Payment confirmation from Zelle, Venmo, PayPal (we do not store full card/bank data)

2) How We Use Your Information

We process personal information to:

  • Provide quotes, schedule visits, and deliver cleaning services

  • Confirm appointments, send reminders, and manage customer support

  • Personalize service checklists and quality follow-ups

  • Send transactional emails/SMS (confirmations, receipts, updates)

  • Improve our website, services, safety, and performance (analytics)

  • Prevent fraud, secure our systems, and comply with legal obligations

  • With your consent, share offers, updates, and review/testimonial requests

Legal bases (GDPR where applicable): performance of a contract, legitimate interests (service improvement, security), compliance with law, and consent (for marketing where required).

3) Cookies & Similar Technologies

We use essential cookies for site functionality and preference storage, and non-essential cookies for analytics and performance measurement. You can manage cookie preferences in your browser. For more detail, see our Cookie Policy.

4) How We Share Information

We may share information with:

  • Service providers/Processors: hosting, CRM, email/SMS tools, analytics

  • Payment partners: Zelle, Venmo, PayPal (payment data handled by them)

  • Marketing/lead platforms: Google Business Profile, Yelp, social media (as needed to respond to inquiries or publish reviews you submit)

  • Compliance & safety: law enforcement or regulators where legally required
    We do not sell your personal information. We also do not share it with third parties for their independent marketing without your consent.

5) Data Security

We use administrative, technical, and physical safeguards designed to protect personal information. No system is 100% secure; please share only information necessary to provide service.

6) Data Retention

We retain personal information for as long as needed to provide services, meet legal/accounting requirements, resolve disputes, and enforce agreements. When no longer needed, we delete or anonymize data per our retention policy.

7) Your Privacy Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal information

  • Object to or restrict certain processing

  • Withdraw consent (for marketing) at any time

  • Portability (receive a copy in a usable format)

  • Lodge a complaint with a supervisory authority (if applicable)

How to exercise: Email support@allgreatcleaners.com with your request and preferred contact method. We may need to verify your identity.

8) California Privacy Notice (CCPA/CPRA)

Categories collected (past 12 months):

  • Identifiers (name, email, phone, address)

  • Commercial info (services requested, invoices)

  • Internet/activity (device, pages viewed, referral)

  • Inferences (service preferences)
    Sources: You, your devices, lead platforms.
    Purposes: Provide services, billing, customer support, security, analytics, marketing with consent.
    Disclosure for business purposes: Service providers listed in Section 4.
    Sale/Sharing: We do not sell personal information. We do not “share” for cross-context behavioral advertising.
    Right to Know/Delete/Correct/Limit/Opt-Out: Contact support@allgreatcleaners.com. We will not discriminate against you for exercising your rights.

9) Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect children’s personal information. If you believe a child provided information, contact us to remove it.

10) International Users

Our services are provided in the United States. If you access from outside the U.S., your data may be processed in the U.S., where laws may differ from your jurisdiction.

11) Third-Party Links

Our website may link to third-party sites (e.g., payment providers, social platforms). We are not responsible for their privacy practices. Review their policies before providing data.

12) Communications Preferences

To opt out of non-transactional marketing emails or SMS, use the unsubscribe link in messages or email support@allgreatcleaners.com. We may still send essential transactional or service messages.

13) Changes to This Policy

We may update this Privacy Policy to reflect changes in laws, technologies, or our services. We’ll post the revised date at the top. Significant changes may be announced on our website.

14) How to Contact Us

All Great Cleaner
6420 Metrowest Blvd, Orlando, FL 32835, USA
Email: support@allgreatcleaners.com
Hours: Mon–Sat, 8:00 AM – 5:00 PM

All Great cleaner